A Practical Next Step Beyond “Don’t Use Credit Memos” In a recent post, Don’t use Credit Memos for Bad Debt Allowances in BC, I focused on a common issue I see in Microsoft Dynamics 365 Business Central environments — using credit memos to handle bad debt. The core takeaway was simple: This post builds on…
Category: Payables and Receivables
Don’t use Credit Memos for Bad Debt Allowances in BC
Preserve AR Visibility and Reserve Integrity the Righter Way One thing I have been seeing recently in Microsoft Dynamics 365 Business Central environments is the use of sales credit memos to record bad debt activity. The intent is usually logical. The mechanics are not. Allowance is an estimate.Write off is a settlement.A credit memo is…
Why Business Central Thinks Your Return Center Is the Vendor
If you have ever created a Purchase Return Order and wondered why the vendor name suddenly changes to the return center, you are not alone.
Business Central is following a logic that made perfect sense years ago, but not in a world full of third party return centers and reverse logistics partners.
I unpack what is really happening and how to make your PROs and posted credit memos tell the correct story again.
